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Senior Product Owner - TA0R056 Seattle, WA 
Posted:  2/26/2019
Category:  Technology
Job Type:  Employee
Job Description

AltaSource Group is seeking a Senior Product Owner for our global wealth client!
Position Summary
The Senior Product Owner in Global Technology is responsible for fully enabling productivity and collaboration services within the Client’s technology environment throughout their lifecycle. Responsibilities of the Product Owner include, but is not limited to, providing daily operational support, engineering, performing proof of concepts, optimizing, and maintaining productivity and collaboration platforms for the Client.
You will…
  • Develop global user awareness/training strategy and execute to keep users informed on best practices, how to effectively use products, tips and tricks, FAQ’s, and ensure users are prepared for new products and upgrades
  • Assist in migrating on-premises productivity and collaboration services to corresponding SaaS services
  • Stay abreast of platform and service changes including planned maintenance for both on-premises and SaaS services, upcoming feature or capability changes, etc. and plan for the associated impact to the organization
  • Partner with Infrastructure Architecture and Information Security on long term strategic plans, designs, and roadmaps
  • Translate user needs into product requirements and design specifications to ensure well developed products are introduced that add value
  • Have an understanding of processes and methods to troubleshoot user issues and improve the user experience
  • Maintain detailed documentation and inventory of all managed environments
  • Identify trends and anomalies for services and look for degrading trends and performance metrics that may exceed SLA's
You should have…
  • Bachelor's degree required, Computer Science strongly preferred
  • Strong working knowledge of Microsoft Office 365 ProPlus (Outlook, Excel, PowerPoint, etc.), SharePoint On-premises and Online, OneDrive for Business, Teams, Skype for Business, Exchange Online, Dynamics Online, and ITIL v3 required
  • A minimum of 5 years of customer support experience and 2 years' experience specific to deploying new user applications/tools
You may also have…
  • Working knowledge of Azure AD, Azure AD Connect, Planner, Windows Server, Windows 10, iOS, and Android
  • Microsoft Certified (MCSA or MCSE)
  • ITIL v3 certification
  • PowerShell scripting
  • SharePoint development (Javascript, HTML, SPFx)
  • Previous financial industry background desired but not required

Salary: $120,000/yr.
This position is a direct full-time role 
 ||  Our client is unable to consider candidates who require visa sponsorship for this role.  Please no corp-to-corp.

AltaSource Group is one of the NW’s unique TaaS (Talent as a Service) vendors that pride ourselves in individual, specialized attention not mass marketing.

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