MST Solutions has a job for you.



Account Manager



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Full Time

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Job Description

Roles and Responsibilities
* Serve as the lead point of contact for all customer account management matters 
* Build and maintain strong, long-lasting client relationships 
* Negotiate contracts and close agreements to maximize profits 
* Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors 
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives 
* Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 
* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas 
* Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) 
* Prepare reports on account status 
* Collaborate with the sales team to identify and grow opportunities within the territory 
* Assist with challenging client requests or issue escalations as needed

 1-3 years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role 
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level 
* Solid experience with Salesforce CRM software 
* Experience delivering client-focused solutions to customer needs 
* Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail 
* Excellent listening, negotiation, and presentation abilities 
* Strong verbal and written communication skills 
* BA/BS degree in Business Administration, Sales, or relevant field 
Consultants with consulting background (ideally big five or the next tier consulting firms) experience are preferable

Job Requirements


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