Position Summary: The Accounts Receivable Specialist will be responsible for managing billing, collections, and providing exceptional customer service. This role involves building strong relationships with customers, collaborating with cross-functional teams, and ensuring timely and accurate accounts receivable processes.
Key Responsibilities:
Billing: Prepare and send accurate invoices to customers, ensuring that all billing information is correct and up-to-date.
Collections: Monitor and manage accounts receivable aging reports, follow up on overdue invoices, and resolve payment discrepancies.
Customer Service: Address customer inquiries and issues related to billing and collections promptly and professionally.
Relationship Building: Develop and maintain positive relationships with customers to support smooth payment processes and address any concerns.
Cross-Functional Collaboration: Work closely with sales, operations, and other teams to address customer needs and resolve any issues that may impact billing and collections.
Documentation and Reporting: Maintain accurate records of transactions and prepare reports as needed to support financial analysis and decision-making.
Deadline Management: Meet weekly deadlines for billing and collections tasks to ensure timely financial operations.
Job Requirements
Requirements:
Experience: 3+ years.
Technical Skills: Proficiency in QuickBooks, Connecteam, and Microsoft Suite, with advanced skills in Excel and Teams.
Education: Bachelor's degree in accounting, Finance, or a related field preferred, or equivalent relevant experience.
Attention to Detail: Strong focus on accuracy and detail in all aspects of work.
Self-Direction: Ability to work independently and manage tasks effectively with minimal supervision.
Deadline-Oriented: Capable of meeting weekly deadlines and managing time efficiently.
Preferred Qualifications:
Experience: Previous experience in accounts receivable or similar financial roles.
Industry Knowledge: Familiarity with the Managed Service Provider (MSP) industry is a plus.
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
A collaborative and supportive, remote work environment