We are seeking a Dealer Auditor to support warranty audit activities within an automotive retail network. This role is responsible for planning, executing, and reporting on audits related to dealership warranty claims, ensuring consistent application of policies, accuracy of claims, and overall compliance.
This position is highly analytical and requires a strong understanding of dealership operations, technical repair processes, and warranty systems. The ideal candidate will bring a combination of automotive retail knowledge and hands-on warranty auditing experience.
Key Responsibilities
Conduct on-site audits of dealership warranty claims to ensure compliance with established policies and procedures
Analyze audit findings and prepare detailed reports outlining results and recommendations
Communicate audit results to stakeholders through formal documentation and presentations
Perform root cause analysis to identify issues and recommend corrective actions
Monitor and maintain audit tools, processes, and documentation
Identify opportunities to improve internal processes, systems, and policy effectiveness
Ensure fairness, accuracy, and consistency across all audit activities
Work Environment & Travel
High travel role (80-100%), primarily to dealership locations
Travel typically within a regional driving radius, with air travel as needed
Weekly schedule generally includes:
Monday: Travel and preparation
Tuesday-Thursday/Friday: On-site audits
Friday: Remote administrative work and planning
Travel, lodging, and equipment provided
Job Requirements
Qualifications
Bachelor's degree required
5-7+ years of experience in one or more of the following areas: