We are seeking an experienced and driven Quality Manager to lead all quality systems, process improvement initiatives, and customer quality activities within our manufacturing operation. This role will serve as the company lead for IATF and ISO compliance, driving process implementation, continuous improvement, and audit readiness across the organization.
The ideal candidate will have a strong background in manufacturing quality systems, customer responsiveness, root cause analysis, and maintaining compliance with industry standards and certifications.
Key Responsibilities
Lead and manage the company's Quality Management System (QMS) in compliance with IATF 16949 and ISO standards
Serve as the primary lead for all internal, external, and customer audits
Develop, implement, and maintain quality processes, procedures, and documentation
Drive continuous improvement initiatives focused on reducing defects, improving efficiency, and enhancing customer satisfaction
Act as the primary point of contact for customer quality concerns, ensuring timely and professional responsiveness
Lead root cause analysis and corrective/preventive action activities using tools such as 8D, Fishbone, 5 Why, and PFMEA
Monitor and analyze quality metrics, KPIs, scrap, and non-conformance trends to identify improvement opportunities
Collaborate cross-functionally with Operations, Engineering, Production, and Supply Chain teams to ensure quality standards are met
Ensure compliance with all customer-specific requirements and regulatory standards
Train and mentor employees on quality systems, procedures, and best practices
Manage supplier quality performance and support supplier corrective action activities as needed
Maintain audit readiness and ensure timely closure of audit findings and corrective actions
Job Requirements
Qualifications
Bachelor's degree in Engineering, Quality, Manufacturing, or related field preferred
5+ years of Quality Management experience within a manufacturing environment
Strong working knowledge of IATF 16949 and ISO quality standards
Experience leading internal and external audits
Proven experience with process implementation and continuous improvement initiatives
Strong customer-facing communication and problem-solving skills
Proficiency with quality tools and methodologies including APQP, PPAP, FMEA, SPC, and MSA
Ability to analyze data and drive measurable improvements
Excellent leadership, organizational, and communication skills
Automotive manufacturing experience preferred
Preferred Skills
Certified Internal Auditor or Lead Auditor certification preferred
Experience working in a fast-paced manufacturing environment
Strong attention to detail and sense of urgency
Ability to manage multiple priorities and deadlines effectively