Job Description
We are seeking a Energy Programs Dealership Representative to serve as a dealer-facing partner supporting awareness, adoption, and execution of Company Energy solutions. Working with the Utility Activation Program Manager, the specialist will deploy initiatives toward the achievement of Utility Activation targets, including dealer program adoption, online enrollment, smart charging portal usage, incentive process execution, and dealer referrals. This position works closely with dealership owners, management, and sales staff, as well as the Company Energy Dealer team and internal cross-functional partners. The role is based in Northern California and requires travel up to 50% of the time to support dealership engagement across the region.
What You'll Do
* Serve as a primary point of contact for dealership teams regarding Company Energy Utility products, programs, and customer engagement processes.
* Work with the Utility Activation Manager to drive dealer adoption and performance against key Utility Activation targets, including online enrollment, smart charging portal usage, incentive process execution, referrals, onboarding, and activation.
* Build strong relationships with dealership owners, management, and sales staff through proactive outreach, follow-up, and in-person support.
* Provide in-dealership training and education on Company Energy offerings, utility program opportunities, activation workflows, sales processes, and customer journey best practices.
* Respond to dealer questions, resolve common issues, and escalate more complex needs to the appropriate internal teams.
* Track dealer interactions, adoption progress, and open items in CRM or other internal systems.
* Partner closely with the Company Energy Dealer team and other internal cross-functional teams to improve dealer experience, execution, and program effectiveness.
* Share dealer feedback to help improve processes, materials, and program performance.
* Represent Company Energy at dealer and brand events as needed, with travel up to 50% within Northern California to support dealership engagement, training, and field execution.
Job Requirements
Required Qualifications
* Strong communication and relationship-building skills.
* Ability to explain programs, processes, and value propositions in simple, customer-friendly language.
* Strong follow-through and organizational skills in a fast-paced environment.
* Ability to manage multiple dealer relationships and open items simultaneously.
* Problem-solving mindset with the ability to navigate questions and coordinate across teams.
* Comfort working in CRM, support tools, and standard business systems.
* Self-starter who can work independently while collaborating effectively with cross-functional teams.
Preferred Qualifications
* Experience in dealer support, field support, inside sales, account management, customer success, or call-center operations.
* Familiarity with automotive retail, dealership operations, EV ecosystem topics, or energy-related products and services.
* Experience supporting partner enablement, program rollout, or channel engagement.
* Experience working in a metrics-driven environment with outreach, adoption, or conversion goals