Job Summary
The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise, equipment troubleshooting, and technical leadership while remaining on a non-management technical career path. The role supports stable operations, continuous improvement, and production scale-up in a fast-growing manufacturing environment.
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Key Responsibilities
Process & Equipment Support
* Operate, monitor, and optimize cleanroom-based optical ribbon and cable manufacturing processes
* Perform advanced setup, calibration, and troubleshooting of ribbonization, fiber handling, and bonding equipment
* Lead process start-ups, line qualifications, and product changeovers
* Troubleshoot complex quality issues including attenuation, ribbon geometry, fiber alignment, and bonding integrity
* Support preventive maintenance and equipment reliability initiatives
Quality & Compliance
* Ensure adherence to cleanroom protocols, SOPs, and safety requirements
* Monitor in-line and off-line quality metrics and drive corrective actions
* Ensure compliance with ISO, Telcordia/GR, IEC, and customer specifications
* Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA)
Continuous Improvement
* Analyze process data using SPC and manufacturing systems to improve yield, throughput, and uptime
* Support Lean, Six Sigma, and Kaizen initiatives
* Assist with new equipment installation, process transfers, and plant expansion efforts
Technical Leadership
* Serve as a technical mentor to Process Technicians and Operators
* Provide hands-on training and technical guidance without direct people management responsibilities
* Act as a subject matter expert (SME) for assigned processes or equipment
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Required Qualifications
* High school diploma or equivalent required; Associate's degree in Engineering Technology or related field preferred
* 2-3+ years of experience in optical fiber, ribbon, or precision manufacturing
* Strong knowledge of cleanroom operations and contamination control
* Hands-on experience with optical fiber handling, ribbonization, and precision equipment
* Proficiency in SPC, MES, and process data analysis
* Ability to read and interpret technical documentation, specifications, and procedures
* Strong troubleshooting, communication, and mentoring skills
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Preferred Qualifications
* Experience with high-count or rollable ribbon fiber products
* Knowledge of Telcordia GR-20, GR-409, GR-326, IEC standards
* Lean Manufacturing or Six Sigma certification
* Experience supporting rapid production scale-up in a cleanroom environment
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Physical & Work Requirements
* Ability to work on the cleanroom manufacturing floor for extended periods
* Manual dexterity for fine fiber handling and equipment adjustments
* Ability to lift up to 25 lbs
* Ability to wear cleanroom garments for full shift
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Work Environment
* Day shift in a controlled cleanroom optical manufacturing facility
* Exposure to controlled fiber materials, precision equipment, and cleanroom processes 

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