We are looking for a customer-focused Business Development Representative to support customers through utility program enrollment and the incentive claims process. In this role, you will help identify program eligibility, guide customers through required steps, maintain accurate records, and move qualified customers through the incentive claims pipeline before handing them off to Home Energy Consultants (HECs). Preference is for candidates based in Northern California. This role is ideal for someone who enjoys customer outreach, process coordination, and helping customers navigate complex programs with clarity and confidence, while also supporting opportunities to represent Company Energy at in-person dealer and brand events.

 What You'll Do
 * Contact customers to introduce Company Energy program support and explain available utility incentive opportunities.
 * Assess customer eligibility and guide customers through enrollment steps, required forms, and documentation needed to advance through the claims and incentive pipeline.
 * Move customers through the incentive process in a timely and accurate manner, qualifying eligible opportunities and transitioning them to Home Energy Consultants for deeper consultation and conversion.
 * Maintain accurate notes, status updates, and next steps in CRM and related internal systems while coordinating with internal sales, operations, and program support teams to resolve customer questions and process blockers.
 * Deliver a high-quality customer experience by communicating clearly, professionally, and with urgency.
 * Stay current on utility program requirements, incentive structures, and process updates.
 * Support opportunities to represent Company Energy at in-person dealer and brand events as needed.