o Must Have 2+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, InstallShield, PACE etc.,
o Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance.
o Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing.
o Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery.
o Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service.
o Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc.,
o Auto Assessment using compatibility test tools for Windows transformation projects.
o Very good scripting skills in vbs, Wise Script and batch scripting.
o Work with internal development teams to understand and be an SME on how best to deliver required functionality.
o Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications.
o Provide IT application operations, support, and troubleshooting of technology issues desktop application components.
o Proven record in integrated approach to large applications and technology platforms design, architecture and implementation.
o Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
o Deliver and respond as per service levels defined with the customers.
o Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required.
o Gather the errors/problem documentation of the application by the application testers.
o Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
o Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
o Ensure that the package complies with all client Standards.
o Good Knowledge on ITIL.