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Job Details

Software Developer

Senior ServiceNow Developer (Remote)  Southfield, MI  Posted: 8/11/2020
Job Description

Job ID#:


Job Category:

Software Developer

Position Type:

Full Time


Stefanini is hiring!
We are looking for a Senior ServiceNow Developer who will support our automotive client in CA; this opportunity is 100% remote with travel to the customer.
Daily Tasks to be Performed:
  • ServiceNow development
  • Troubleshoot daily ITSM incidents reported
  • Support Scripting
  • Develop Catalog workflow requirements needed
  • Maintain Organizational and User Profile Data
  • Daily Scrum meetings
  • Administrative activities as needed
  • Support Discovery infrastructure
  • Support for Integrations
    • Scheduled imports from JDBC data sources
    • Run C# scripts to parse and normalize data
    • Inbound Web services
    • SSO
  • Codes and performs unit and integration testing of ServiceNow software to ensure proper execution and adherence to business and technical requirements
  • Codes, tests and debugs new ServiceNow functions or makes enhancements to existing functions
  • Writes programs according to specifications from higher level staff or business analysts
  • Develops technical documentation
  • Resolves in a timely manner problems that arise with existing production ServiceNow instance to ensure the efficient and proper functioning of ServiceNow components
  • Analyzes problems by coordinating with Honda technical staff to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions
  • Generates a variety of complex and periodic reports and/or data extracts through database management, data administration and data extraction techniques
  • Provides general system users and management with system analysis and feedback
  • Influence system design by identifying requirements and recommending design and for software enhancements
  • Follows established configuration/change control processes

Job Requirements


  • Minimum 3 years of ServiceNow development/administration experience
  • Java experience
  • Experience in developing ServiceNow functionality that integrates multiple ServiceNow modules (cross-platform)
  • Deep technical and process knowledge of key ServiceNow modules and concepts
  • Expertise in ServiceNow Development and Administration techniques
  • Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques
  • Experience working in an agile environment utilizing Story/Defect methodology
  • Experience implementing ServiceNow upgrades and patches, knowledge of ServiceNow upgrade and patching process
  • Experience managing ServiceNow code changes in update sets and promoting and applying update sets across instances
  • Strong ServiceNow experience with:
    • Transform Map scripting, data validation and debugging
    • Scheduled jobs
    • DBC data sources
    • Inbound web services
    • MID server architecture, configuration and customization
    • Discovery detailed configuration and troubleshooting
    • Multi-provider SSO configuration and troubleshooting
  • Working knowledge of:
    • SAML, OAuth and OIDC authentication services
    • File transfer using ftp and MFT
    • Conversant in network terminology
    • Conversant in UNIX admin, authentication, credentials
    • Strong Windows server admin
  • Certifications Required: ServiceNow Certified System Administrator
  • Experience with projects in CSM and GRC
  • Experience working with C#
  • Certified Implementation Specialist – ITSM (or any other module/suite)
  • Certified Application Developer
  • ITIL V3 certification


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