Join us to co-create solutions for a better future!

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Details:

This technical position sits inside the Global SAP Center of Excellence is responsible for managing the health of our Global SAP Architecture consisting of a number of Key Systems including on premise SAP systems (HCM and ERP) and a cloud based SAP SuccessFactors System.  

This position will also work with other IT Staff to ensure successful SAP connections to various business connectors and applications. This hands-on role will ensure that all projects and system support areas are implemented and maintained to quality by adopting best practice configuration and technology.  

This technical role will be involved with analysis and design, system configuration, integration, testing, maintenance and support for the delivery of projects and minor/major releases of SAP.  

The successful candidate will work closely with SAP technical analysts and functional consultants to understand the business requirements and deliver solutions that support the ongoing Global IT and business strategy.  

 

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Details:

• Provides in-depth expertise in technical and operational support of multiple components of SAP systems and in integration with OS, DB, server, network layers, and interfaces with third-party products
• Defines, creates, reviews, updates, and maintains standard-operational-procedure documentation relating to SAP application support and processes
• Performs SAP software application installation, configuration, integration, upgrade,  enhancement-pack deployment; support pack and kernel patch updates
• Provides support for SAP Archiving using Opentext
• Provides support of Java Stack and SAP Portal Administration
• Collaborates with the business departments in analyzing and defining requirements 
• Manages projects and ensure deadlines are met 
• Plans system sizing (capacity planning), disk / storage / server layout
• Completes performance monitoring of the SAP system landscape
• Coordinates SAP system refreshes & backups
• Collaborates with other IT teams on SSO implementation and support
• Ensures high availability of SAP systems and databases 
• Analyzes lockouts, work process and job terminations or other issues 
• Administers transport management and SAP basis standard jobs, print management 
• Configures Solution Manager, CCMS and other monitoring tools  
• Demonstrates high level of communication skills (verbal and written) 
• Keeps well-informed of the latest SAP technologies, and enhancements. Researches and implements enhancements and new technologies as required.

• Leads process improvement in the SAP Basis area  

 

 Qualified candidates will possess:

• Bachelor"s degree in a technical related field
• Minimum 8 years" hands on SAP Basis experience with experience managing the work of and coaching SAP Basis Administrators 
• Minimum 4 years" experience in operational support of ECC 6.0
• Minimum 3 years" hands on experience with supporting integrations with complex systems 
• Knowledge on SAP technical system administration trends and industry best practices
• Customer service mindset - seeking constantly to understand from the customer's point of view, the problems being faced and the solutions that may work best
• Experience implementing, designing and enforcing project management methodology and controls
• Proven track record using analytical skills to evaluate system performance, system health checks, and implementation of tuning improvements
• Excellent communication skills (written and oral) in English required

Work Hours in India Standard Time (IST): UK Shift but this job require overlap with US timings 

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