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Job Details

Onsite IT Technician

Job ID#:


Job Category:

Field Services


Terneuzen,  Netherlands

Position Type:


Job Description

A seasoned, experienced IT professional with a full understanding of enterprise-level IT deployments and the ability to resolve a wide range of issues in creative ways. This job is a fully qualified, career-oriented, senior-level professional position. This role will work on problems of diverse scope where analysis of data requires evaluation of identifiable factors, it will also demonstrate good judgment in selecting methods and techniques for implementing solutions. Qualifications for this role typically require a minimum of 5 years of related experience with advanced degrees.


  • Providing customer support in highly visible scenarios through the performance of the on-site installation, overseeing necessary diagnostics, troubleshooting, service, and repair of complex equipment and systems
  • Serves as company liaison with customers on administrative and technical matters for assigned projects
  • All-encompassing aspects of field IT support are not limited to workstations but include networking/wireless networking
  • Network administration specialist performs configuration and installation of network infrastructure devices for project efforts and defect resolution
  • Leads on project implementation tasks related to client infrastructure
  • Works closely with the client and internal leadership to ensure equipment inventory is maintained and valid for client infrastructure needs
  • Engages with Stefanini PMO to perform critical functions and provide feedback on projects including site assessment, documentation needs, and build of material requirements for project implementations
  • Acts as a Single Point of Contact (SPOC) for client infrastructure support services
  • Takes ownership, investigates, and follows up on escalations related to client infrastructure support
  • Attends and participates in client and company meetings related to infrastructure
  • Provides new technology advisory services, testing, integration, and collaboration
  • Implements, monitors, and adheres to Best Business Practices
  • Conducts and presents root cause analysis as a part of improvement and quality initiatives
  • Performs other duties as assigned

Job Requirements

  • Bachelor's degree or greater required
  • Must have at least 5 Years of proven experience in a similar role.
  • Technical certifications such as Cisco CCNA/CCNP, CompTIA Network+ or related certifications advantageous
  • Highly professional, results orientated
  • Positive attitude
  • Proactive self-starter, organized
  • Excellent verbal and written communication skills, with the ability to communicate technical information to non-technical customers
  • Proven ability to support challenging customers in a fast-paced environment
  • Valid driving license and vehicle required, as business travel will be required

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

What we offer:

  • Competitive salary and benefits package 
  • Opportunities to learn and develop: training programs;
  • Exposure to an international environment as part of a multicultural team spread across Europe.
  • Advanced career development through Stefanini University 
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
What's next: 
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
In case you will need further information, just send us a message at and we'll be happy to assist!
About us 
We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. 
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!
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