Job Details


Work Management Coordinator - Dispatch  Beaumont, TX  Posted: 6/29/2020
Job Description

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Job Category:


Position Type:

Contractor - Recruited

BHI is recruiting for a Dispatcher / Work Management Coordinator

Assignment Duration: 12 months
Location; Beaumont, TX
No Per Diem
Monitor field tech truck for assignment completion.

Make adjustments to current day's work on field tech trucks as needed

Work with supervisors to resole schedule issues and ensure priority work is dispatched.

Manage field tech work load to minimize overtime.

Monitor radio, phone and system messages to support field personnel with completing work.

Contact customers as needed to resolve access issues.

Make customer contact to resolve customer issues/complaints as needed.

Generate service orders and service requests as needed.

Monitor and manager credit disconnects to ensure all company goals are met.

Responsible for attending monthly safety meetings and all required safety mandated training

Minimum Qualifications: High School Diploma
7 years of customer service experience
Meter Service or Dispatcher experience preferred
IND 123

BHI will provide reasonable accommodations for the application process and during employment necessary for eligible applicants/employees to perform essential functions. If you require special support or accommodation while seeking employment with BHI Energy, please email providing your name, telephone number and the best time for us to reach you.

Job Requirements

BHI Energy is an Equal Opportunity Employer and provides a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. BHI Energy is a federal contractor that requests priority referrals of protected veterans.


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