Job Details


C-Level


Chief Operations Officer  Los Angeles, CA  
Job Description

Job ID#:

2338

Job Category:

C-Level


Details:

Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
* Develops and stewards organization-wide strategic planning and implementation; establishes operational processes/process improvement; sets operational and/or performance goals for each department which are aggressive, achievable and tied to long-term goals; facilitates conflict resolution; and serves as lead in high-priority cases and crises
* Acts as a lead client-care officer through consistent and direct contact with partners (ISOs) and high- value customers
* Foster a success-orientated, accountable environment within Vericheck through consistent reiterations of focus on company goals, especially those governing department success
* Collaborate with management ream to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate company growth objective
* Communicate and work effectively with Board and other key constituents in advocating for interests plans and strategies
* Promotes communication between colleagues for the benefit of information flow and to
curb any problems that arise
* Contribute to creation, implementation and tracking of sales objective. Lends time to
address escalated concern from pending customers and/or sales staff
* Provides customer retention support
* Expansion of profit margin and revenue enhancement
* Develop new line of business and cross selling of products
* Strategic evaluation of acquisition targets
* Evaluates newly implemented sales plans

 
Job Requirements

 
Details:

Education/Training/Experience:
Required:
* Bachelor"s Degree with 7 years- of progressively responsible experience in supervisory
and management positions.
* Working knowledge of ACH and NACH rules
* Experience with managing a team related to Payments industry
Desirable:
* Bachelor"s Degree in Business Administration preferred or in related field with 5 plus
years equivalent work experience
* Minimum 7 years-experience
Knowledge of:
* Computational Skills
* Organizational operational procedures and objectives and initiatives
* Familiar with field concepts practices and procedures
* Interpersonal and problem-solving skills
* Legal Compliance
* Current industry trends
* Oral and Written Communication Skills
* Budgeting and Sales Experience
* Project management and product development
Abilities:
* Self-starting attributes
* Creative problem-solver who seeks out root causes
* Provide latitude for individual initiative and creativity
* Lead and direct the work of others to accomplish goals




 

Already have an account? Log in here