Risk, Underwriting, Fraud
Evaluate, analyze and monitor the risk posed by new and continuing merchant services and payments business opportunities. Perform underwriting review of new business and conduct ongoing monitoring in of existing relationships.
Underwrite, review and monitor both low and high risk payments customers (merchants). Acquiring experience REQUIRED.
Enhance the bank's payment risk monitoring program, including meeting the risk monitoring requirements of payment card brands and NACHA, and further the development of risk analytics and reporting.
Assess highly-complex payment customer relationships (partners), including ISO's, Payment Facilitators, Third Party Payment Processors, ISV's, and Card Issuing Sponsorship relationships
Conduct enhanced due diligence (EDD) on merchants, partners, and the bank's customer's customer
Complete periodic reviews of high risk merchants and partners
Analyze data to identify trends/anomalies in customer behavior, and investigate suspicious activity
Assist management in audits and regulatory compliance requirements
Provide oversight of sponsor only relationships to maintain compliance.
Audit underwriting and risk of sponsored business generated through partner relationships with ISOs.
Assist department manager with completion of quarterly and annual reporting, as needed.
Stay current with industry developments, regulations and all applicable regulations.
Perform related and unrelated duties as may be required.
Desired Skills and Experience
Bachelor's degree in business, accounting, finance, economics or other analytical discipline
3 years' experience in payments underwriting and risk monitoring
Understanding of various payment methods, including credit card, ACH, RDC, and real-time payments
Ability to interpret KYC/CIP due diligence documentation, including LexisNexis, MATCH, Thompson Reuters, SOC 1/2, and PCI-DSS certifications
Knowledge of business financial statements and tax returns, and the ability to evaluate credit strengths and weaknesses of prospective customers
Comprehensive knowledge of payment brand (Visa/MasterCard/NACHA) rules and non-compliance programs
Previous experience in community banking and financial technology is a plus
Proven aptitude and desire to learn new, complex concepts and systems
Ability to make clear, diligent, well-reasoned decisions based on multiple data points and risk factors
Excellent written and verbal communication skills
Proficiency with Salesforce, Microsoft Office, and payment brand risk monitoring tools