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Job Details

Call Center/Reservations

ROSEN RESORTS Reservation Call Center Agent  Orlando, FL  Posted: 6/19/2021
Job Description

Job ID#:


Job Category:

Call Center/Reservations


Provide outstanding guest service based on Rosen Standards by responding to incoming guest calls and inquiries in a friendly manner. Provide information on availability, accommodation types, points of interest, promotions and hotel amenities. Accurately enter reservations using automated computer system, ensuring clear communication with guests.

Job Requirements


Minimum Requirements

This position"s minimum requirements include, but are not limited to sitting for long periods of time, lifting, bending, talking, and hearing. Education/Experience: High school diploma or equivalent, or one to six months related experience and/or training, or equivalent combination of education and experience.


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