Provide outstanding guest service based on Rosen Standards by ensuring a smooth and efficient reservation process for convention and catering groups. Act as the client point of contact taking and processing individual and group room reservations through telephone calls and internet bookings. Maintain knowledge of current room types and rate structures. Assist in executing sales contracts to the fullest potential while exceeding the client"s expectations.
Minimum requirements include, but are not limited to, sitting for long periods of time, talking, lifting, and bending. Education/Experience: One year certificate from a college or technical school, one to three years of related experience and/or training, or equivalent combination of education and experience. Must be able to effectively communicate both orally and in writing with staff and the general public. Proficient computer and technology skills preferred.