To assist agents and supervisors with their daily tasks and help ensure the smooth running of their assigned shift based on the Rosen Standards.
The minimum requirements for this position include, but are not limited to, talking, answering phones, and sitting for long periods of time. Near Vision - the ability to see details at close range, the ability to bend, stretch, twist or reach with your body and arms. Must possess excellent communication skills; fluency in English required. Education/Experience: High school diploma or equivalent and at least six months of relevant experience. Must be able to effectively communicate with staff and the general public by phone.