Hispanic Chamber of Commerce has a job for you.

 

Job Details


Sales/Marketing


MASSEY SERVICES Customer Service Specialist  ,   Posted: 6/19/2021
Job Description

Job ID#:

164

Job Category:

Sales/Marketing


DELIVER SUPERIOR CUSTOMER SERVICE:

Answer customer calls
Locate customer"s account on the computer
Log customer issues
Run no charge invoices daily
Respond to Complaint calls

Schedule Service Calls
Verify Accounts
Check all service invoices
Review the production reports
Record daily production and other information

Assist Office Manager in monitoring and collecting customer account balances
Gather information on all claims as requested by the General Manager or Office Manager.
Reconcile termite files in accordance with the Termite and Baiting Renewal Processing Calendar.
Type guarantees, file customer information and print invoices as needed.
All other duties as assigned.

 
Job Requirements

 

MINIMUM QUALIFICATIONS - EDUCATION, EXPERIENCE, AND/OR TRAINING

Education - High School Diploma or GED Required

Experience - Previous customer service experience preferred.

Skills - Strong organizational and communication skills required. Knowledge of MS Office software and typing of 45 wpm preferred.




 

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