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Job Details


Hospital


Great Flexible Schedule - Veterinary Receptionist Opening  Wauwatosa, WI  Posted: 12/2/2019
Job Description

Job ID#:

600

Job Category:

Hospital

Position Type:

Full-Time Employee


Details:

 
Job Requirements

 
Details:

Center for Animal Health
827 N 68th St. 
Wauwatosa, WI 53213
 
Veterinary Receptionist
 
We can accomodate full-time or part-time availability!  Must be able to work rotational weekends and have a passion for customer service.
 
 
 Center for Animal Health is a well-established, full-service, small animal, veterinary hospital providing comprehensive medical, preventative, surgical, and dental care to the Wauwatosa, West Allis, and Milwaukee areas. We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local board specialists when special diagnostic procedures are required. Our facility includes laser therapy, in-house surgery suite, in-house digital x-ray capabilities, and a closely supervised hospitalization area.
 
Summary: 
A veterinary receptionist must be able to provide excellent customer care in accordance with hospital policy and promote gold standard medical care.
While under the supervision of the technical supervisor, hospital manager, the operations manager and the managing owners, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:
  • Provide feedback and changes to the training program
  • Provide reception related training as necessary
  • Maintain excellent client communication
  • Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
  • Review medical records, estimates or discharge instructions with clients.
  • Assist in appointment check-in and check-out.
  • Provide client care for scheduling appointments, taking payments and checking in clients.
  • Answer the phones in a courteous and informative way.
  • Cleaning and Maintenance
  • Assist in all daily duties for clinic care.
  • Participate in any special cleaning duties.
  • Perform equipment maintenance as directed.
  • Identify areas or items needing additional attention.
  • Perform clinic upkeep as directed.
  • Experience with AVImark practice management software a plus




 

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