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Hospital


Veterinary Receptionist - Westland, MI  Westland, MI  Posted: 5/19/2020
Job Description

Job ID#:

824

Job Category:

Hospital

Position Type:

Full-Time Employee


Details:

 
Job Requirements

 
Details:

Westland Veterinary Hospital has an opportunity for a Veterinary Receptionist in Westland, MI.
 
Westland Veterinary Hospital
7610 N. Wayne Rd. 
Westland, MI 48185
 
This will be a Night and Weekend Shift with a typical schedule of:
Mon-Fri 1pm-9pm
Weekends 9am-6pm 

Summary:
A veterinary receptionist must be able to provide excellent customer care in accordance with hospital policy and promote gold standard medical care. While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:

Veterinary Care
  • Maintain excellent client communication.
  • Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
  • Review medical records, estimates or discharge instructions with clients.
  • May be asked to assist animals with minimal contact.
 
Reception Skills
  • Provide client care for scheduling appointments, taking payments and checking in clients.
  • Answer the phones in a courteous and informative way.
  • Cleaning and Maintenance.
  • Assist in all daily duties for clinic care.
 
Facility Care
  • Participate in any special cleaning duties.
  • Perform equipment maintenance as directed.
  • Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor.
  • Identify areas or items needing additional attention.
 
Computer Skills
  • To perform this job successfully it will be necessary to become proficient in the use of the practice management software (AVImark).
 
Special Working Conditions
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds, and over 50 pounds with a co-worker.
  • Endure sitting, standing and walking on hard floor surfaces for extended periods
  • Ability to be confident around pets.
  • Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job.
  • Requires sufficient ambulatory skills in order to perform duties while in a hospital environment.
  • Employee is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
  • Minimal travel required, possibly for vendor visits and associate education.
Apply today for immediate consideration!




 

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