Information Technology

Data Lead - Operations  Berwyn, PA  
Job Description

Job ID#:


Job Category:

Information Technology

Position Type:


Our client is seeking a Data Operations Lead to provide ownership and oversight to their data operations environment.  This critical role will ensure - through a mixture of controls, oversight and proactive planning - that the business is provided with maximum stability of its business crucial resource, information.  When incidents do occur, the lead will leverage their client-centric mindset to ensure problems are resolved effectively and communication is clear throughout the process.

Ownership of the data environment
  • Ensure Proactive Monitoring of the environment is in place and the related capture of pertinent metrics
  • Identify and execute proactive maintenance and tuning of the environment.
  • Ensure all aspects of the production environment are understood, documented and tested where appropriate (e.g.  DR strategy, backups, etc.)
  • Ensure appropriate lifecycle controls are documented & consistently followed
Application Support and Incident Management
  • Refine and lead the data incident management process, to include consistent and timely audience-appropriate communication, coordination of root cause analysis and resolution as well as identifying and delivering on preventative mitigations
  • Lead offshore support resources to triage incidents and defects and deliver improvements

Job Requirements


  • Bachelor’s Degree or equivalent experience

  • Must possess a strong technical background in data warehousing and ETL

  • A solid business acumen and an understanding that success in this role will require a deep understanding of the business model and who / how the data is used.  The ability to identify and articulate business impact is key 

  • Must possess the ability to maintain a network of contacts across the business, vendors, and supporting infrastructure teams

  • Excellent communication skills are essential

  • Required technical skills include SQL Server, SSIS, DBA knowledge of SQL Server

  • Knowledge of Python, PowerShell, AWS, Snowflake, and Tableau is desired


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