Information Technology


Senior Consulting Engineer  Blue Bell, PA  
Job Description

Job ID#:

1875

Job Category:

Information Technology

Position Type:

Full-time/Perm


Our client is a leading managed services and consulting firm who offers IT solutions to high profile businesses worldwide. They are currently targeting to identify a new Senior Consulting Engineer to join their growing team. This new team member will be an accomplished technical professional with proven expertise in supporting client/server-based networks (primarily Microsoft Windows and Active Directory), troubleshooting hardware, strong network troubleshooting skills, installing software, and managing projects. The ideal candidate is results-oriented, organized and has the ability to lead individuals to accomplish tasks. 
                                                
  • Communicate clearly with clients in person, by phone and ticket system updates 
  • Engage with customers to ensure technical problems are resolved to satisfaction 
  • Document issues and configuration changes through customer ticket and documentation database 
  • Collaborate with team leader and account management to recommend and implement approved IT solutions for clients 
  • Perform audits and onboarding projects for clients 
  • Perform various IT related projects for clients (new installs and upgrades, migrations, etc.) 
  • Participate in on-call rotation 
  • Onsite work as necessary (limited basis)            
                                   
    

 
Job Requirements

 

  • 5+ years' experience required                         
  • Experience in a managed services environment preferred  
  • Experience with data/email migration to and between cloud based services: O365, G-suite, Dropbox, etc.                         
  • Computer Science or Engineering degree and work experiences a strong plus 
  • Excellent communication skills and team-oriented focus 
  • Great customer service and client management skills 
  • Proficiency with all Microsoft software, workstation and server platforms 
  • RMM software, Exchange, SharePoint and SQL Server experience preferred 
  • Strong troubleshooting and administration background in Microsoft Windows Server platforms and Active Directory domains
  • Strong troubleshooting and administration background in networking 
  • Experience with Dell/HP Servers, desktops and laptops, printers, Cisco/Dell/HP network switches, SonicWall firewalls                                 
                                   
    




 

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