Job Details
Information Technology
UC Engineer, Sr. (Voice and Video Collaboration) Alabang, Posted: 9/23/2025
What will you do?
- The engineer will be part of the client's IT Infrastructure Unified Communication & Collaboration (UCC) team based in Manila.
- Support UCC operations, projects, and other related activities as required.
- Research new solutions related to virtual collaboration for our client globally.
- Monitor and resolve level-2 UCC tickets, ensuring all incidents are closed within the SLA.
- Comply with all IT and Corporate quality and compliance requirements.
- Attend virtual meetings as required by operational or project activities; these may occur after office hours.
What do you need to succeed?
Technical Experience Requirements (experience with at least 2 of below services)
- Other virtual collaboration with smart devices or solution in the market
- Microsoft Teams (Meeting and Calling)
- Zoom Video Conferencing
- Mural Whiteboard
- Microsoft Whiteboard
- Experience related to Virtual Reality solutions or Hololens, Oculus and other Head Mounted Display (HMD) related experience will be advantage
Other Requirements:
- Relevant Microsoft certification
- ITIL Certification (preferred)
- IT Project coordination
- Excellent Soft Skills
- Fluent English (Reading/Writing/Speaking)
- Shift flexibility and schedule adherence are required for this position.
Education:
- Bachelors/Diploma/Professional Training in IT
Language Skills:
- Fluent English (Reading/Writing/Speaking)
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