Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing.
Responsible for MSIX application packaging including: MSIX/Msixbundle creation, AppxManifest customization, capability management, Package Support Framework (PSF) configuration, conversion using MSIX Packaging Tool, digital signing, validation, and functional testing across supported Windows environments.
Responsible for macOS application packaging including: PKG/DMG creation, post-install scripts, property list (plist) configuration, code signing and notarization, and dependency handling.
Very experienced in creating installations from scratch, not just re-packaging, through the entire lifecycle from gathering requirements to delivery.
Work with internal development teams to understand and be an SME on how best to deliver required functionality.
Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications.
Provide IT application operations, support, and troubleshooting of technology issues including desktop application components.
Execute an integrated approach to large applications and technology platforms design, architecture and implementation
Good knowledge of development life cycle.
Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
Deliver and respond as per service levels defined with the customers.
Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarifications are required.
Gather the errors/problem documentation of the application by the application testers.
Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
Remotely Package and Test Applications
Performing Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
Ensure that the package complies with all client Standards
Develop a process for Packaging incorporating the best practices
Handle client escalations for any production issues.
Provide training on new tools to junior level employees for better quality and production.
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Job Requirements
Must have 7+ years of IT experience in Application Packaging across Windows Installer and modern packaging technologies, including MSI/MSP/MSM/MST using tools like Wise Package Studio, InstallShield, PACE, as well as MSIX packaging using MSIX Packaging Tool and Package Support Framework, and macOS packaging using PKG/DMG creation and related utilities.
Specialization in Windows Installer Technology, MSIX packaging, SCCM, Intune, Windows application integration/maintenance, and macOS application packaging including code signing, notarization, and deployment through enterprise management tools.
Must work consistently to a very high standard even under high-pressure situations and meeting deadlines with a commitment to customer service.
Highly experienced in Application Packaging, including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc.,
Auto Assessment using compatibility test tools for Windows transformation projects.
Very good scripting skills in VBS, Wise Script, batch & PowerShell scripting.
Resolution of issues related to the packages with Team members and Clients.