Excellent communication skills both written and verbal.
High level of understanding and proven management of SCCM hierarchy
Experience with MDM Platform Intune/Co-management.
Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting.
Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills.
Strong analytical, troubleshooting, and problem-solving skills.
Able to work effectively under deadlines in a fast-paced, changing environment.
Ability to organize and manage multiple requests with frequently conflicting priorities.
Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources.
Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.
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Job Requirements
Intune/Azure AD - User Management:
On boarding of new users.
Assigning User Licenses to users for endpoint configuration.
Create, edit or delete Azure Active Directory (AAD) User and Device groups.
Intune/AAD - Application Creation and Deployment/Assignment
Upload and Configure LOB applications (Windows, iOS and Android).
Upload and Configure OEM Store applications (Microsoft, Apple and Google).
Deploy LOB applications to endpoints.
Deploy OEM Store applications to endpoints.
Deploy LOB/Store applications to group of users (AAD user groups).
Monitor application deployment status.
Intune - Service Administration
Assignment of subscriptions and licenses to users.
Apple APN cert Management (renewal)
Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft).
Device settings configuration to enable Azure AD join (for Windows 10 devices)
MDM auto enrollment configurations (for Windows 10 devices)
Intune - Mobile Application Management
LOB Application Wrapping for iOS and Android managed applications.
Wrap the LOB apps using iOS SDK.
Wrap the LOB apps using Android SDK.
Intune - Device/Profile Management
Create, Maintain, Update, Deploy and Delete policies
Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc.
Compliance Policies
iOS, Android and Windows.
Device Life Cycle
Enrollment process of endpoints (iOS, Windows 10 and Android).
Retire and Wipe Devices.
AAD/Intune - Conditional Access
Create, Maintain, Update, Deploy and Delete CA policies
CA for Windows, Android, iOS, MacOS.
Intune - Auto-Pilot
Excellent experience on the below.
Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG
Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.
Production of High-level/Low Level Design documentations.
Proficient in customizing and deploying Windows 10.
Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates.
Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.
Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc.
Experience in Microsoft Azure AD, AzureAD AppProxy.
In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP
Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.