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Job Details

Support Expert

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Moldova, Polonia,  Romania

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Job Description

Be part of an exquisite team - you will have the experience of working on multiple projects and the opportunity to evolve and strengthen your IT knowledge. GAME ON? Apply now! 

  • Act as a Point of Contact for technical advice or support;
  • Be flexible for instant allocation on different projects in order to mitigate crisis situations and help achieve SLAs;
  • Giving suggestions to optimize service offered and work processes;
  • Handle complex incidents on the projects;
  • Working closely with specialists in order to ensure the highest quality on the project; 
  • Work in the Delivery Monitoring and Intelligence Center, a service desk task force which activates on crisis situations/special projects;
  • Guide and coach support engineers when needed.

Job Requirements

  1. Advanced level of knowledge of German or / and English (1 English Support Engineer; 3 German Support Engineers);
  2. Minimum 3 months experience in Stefanini;
  3. Can-do attitude, high adaptability, and resilience;
  4. Mandatory English language proficiency, spoken and written;
  5. Organized, analytical, detail-oriented person;
  6. Availability: extended business.

What we offer:
You will find here not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefit packages: 

  • Soft skills and technical training for current and emerging products and technologies; 
  • Career development: opportunity to grow within the team; 
  • Special referral bonuses for recommending your friends; 
  • Private Medical subscription; 
  • A monthly budget for flexible benefits program; 
  • Extra vacation days; 
  • Friendly team who is eager to meet you. 

What's next: 
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you will need further information, just send us a message at and we'll be happy to assist! 

About us:
We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customercentric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues. 

Internal application deadline: 17th of September 2021

External candidates can apply for these positions, there is no application deadline.

Should you have any questions, please contact Madalina Mustea.



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