Job Details
43176
DWS-Local Operations
Bolzano, Italy
Employee
Working in a fast paced, constantly evolving environment, you will be responsible for the roll-out of the IT environment . This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.
- Relevant studies in the subject of IT, electronics or telecommunication;
- Good Italian skills, verbal as well as written.
- Mastery in Windows 10 and MS Office 365 environment;
- Hardware problems diagnose skills (PC's, laptops, printers etc.);
- ITIL certification is an advantage and ServiceNow skills very welcome;
- Knowledge of remote administrative tools in Windows 10 environment;Working knowledge of iPads, iPhones, Android and other mobile devices technology, MDM MAM technologies
- MobileIron or Citrix Hub is really desirable;
- Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;
- Working knowledge of Active Directory and Exchange;
- Experience of Cisco desk phone system;
- Familiar with printer and multi-functional devices connected to a network;
- Familiar with AV systems - support of onsite and offsite conference with different AV or CR systems;
- Willingness to learn new technologies;
- Positive, helpful can do attitude and ability to work with others;
- Strong communication skills, service delivery orientation;
- Ability to cope with stress and workload;
- Organized, structured approach.
- Competitive salary with 14 installments/year and meal vouchers.
- Special referral bonuses for recommending your friends;
- Possibility to following trainings via Stefanini University, IT and soft skills training provided by our specialists.
- Opportunities for professional development in a stable multinational environment.
- Exposure to an international environment as part of a multicultural team spread across Europe.
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
#LI-ONSITE