Required qualifications:
- Education:
- Preferred: Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
- Equivalent professional experience may also be considered in lieu of formal education.
Certifications:
- Preferred: Certifications in SAP HANA, AWS Cloud Practitioner, Azure Fundamentals, or other cloud-related certifications.
Experience:
- From 2 to 4 years of relevant work experience in SAP Basis administration.
Type of Experience:
- 2-4 years of proven experience with SAP systems such as ECC or S/4HANA, including installation, upgrades, and system maintenance.
- 2-4 years of hands-on experience working with SAP HANA database, including setup, backup, and optimization.
- At least 2 years of experience supporting system migrations to cloud environments (e.g., AWS, Azure, or SAP Cloud Platform).
- At least 2 years of exposure to ITIL processes such as incident management, problem-solving, and change management is highly desirable.
- At least 2 years of troubleshooting performance bottlenecks and optimizing system efficiency.
Technical skills
- Required Technical Skills:
- Advanced level in SAP Basis administration tasks, including system monitoring, troubleshooting, and performance tuning.
- Medium level knowledge of SAP HANA databases, including installation, configuration, backup, and recovery processes.
- Advanced level in routine administrative tasks such as kernel updates, system copies, and patch applications.
- Advanced level in system performance monitoring tools and techniques for identifying bottlenecks.
- Beginner level in cloud platforms (AWS, Azure, or SAP Cloud Platform) and system migration processes.
- Beginner level in ITIL processes for incident, problem, and change management.
- Beginner level in managing system conversions to S/4HANA autonomously.
- Preferred Technical Skills:
- Beginner level experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform;
- Beginner level of Knowledge of automation tools and scripting languages for system administration tasks;
- Certifications in SAP Basis or related areas are preferred;
- Willingness to participate in on-call rotations for after-hours support;
- Ability to travel occasionally for training or business needs.
Soft Skills:
- Problem-Solving: Ability to diagnose and resolve technical issues promptly and effectively.
- Communication: Clear and concise communication skills for collaboration with cross-functional teams.
- Teamwork: Ability to work collaboratively within a team-oriented environment.
- Adaptability: Comfort in working in a dynamic, fast-paced IT environment with shifting priorities.
- Customer Orientation: Strong commitment to understanding and delivering on user and business needs.
- Attention to Detail: High level of precision in executing technical tasks and documentation.
Language proficiency:
- Required: Proficiency in English (spoken and written) to collaborate with global teams and vendors.
This job description outlines the general nature and level of work performed by employees within this classification and is not intended to be a comprehensive inventory of all duties and responsibilities. Additionally, the responsibility to possess the necessary employment documents for this country rests with the candidate.
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
About us
Global Tech Consulting Company All in One.
Stefanini is a Brazilian multinational company with 38 years of experience and presence in 41 countries. With more than 35,000 employees, we co-create solutions for a better future, driving digital transformation with a focus on real results.
We operate in an integrated way through 7 specialized business units: Consulting (Technology and Business Agility), Analytics & AI, Banking & Payments, Cybersecurity, Manufacturing 4.0, and Digital Marketing. We are a group that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.
#LI-REMOTE