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IT Technical Operations Administrator  Henderson, NV  Posted: 1/8/2021
Job Description

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We are seeking an IT Technical Operations Administrator to join our growing team! In this role, you will maintain in-depth knowledge of various computer hardware and software technologies, while contributing a positive, customer service attitude.

  • Create, maintain, and revise user accounts and access across a variety of domains and applications.
  • Manage users, groups, distribution lists, permissions, and licenses in Active Directory environment and Office365.
  • Evaluate technical issues, and provide assistance utilizing the appropriate support information and documentation.
  • Respond to incoming IT support calls.
  • Maintain accurate log for all support requests and activities.
  • Perform Google Sheet maintenance.
  • Assist in documentation of IT knowledge base for internal IT use, or broader employee reference, as appropriate.
  • Help develop IT tools and processes to promote efficient and effective end user support practices.

Job Requirements


  • A thorough knowledge of computers, servers, and operating systems.
  • Working knowledge of Microsoft O365, and Windows Active Directory.
  • Highly self-motivated, possessing exceptional interpersonal skills.
  • Familiarity with the fundamental principles, and service desk operations is a plus.


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