Taurean Consulting has a job for you

---

We are seeking an IT Technical Operations Administrator to join our growing team! In this role, you will maintain in-depth knowledge of various computer hardware and software technologies, while contributing a positive, customer service attitude.

Responsibilites:

• Create, maintain, and revise user accounts and access across a variety of domains and applications.
• Manage users, groups, distribution lists, permissions, and licenses in Active Directory environment and Office365.
• Evaluate technical issues, and provide assistance utilizing the appropriate support information and documentation.
• Respond to incoming IT support calls.
• Maintain accurate log for all support requests and activities.
• Perform Google Sheet maintenance.
• Assist in documentation of IT knowledge base for internal IT use, or broader employee reference, as appropriate.
• Help develop IT tools and processes to promote efficient and effective end user support practices.

 

---

 

Requirements/Skills:

• A thorough knowledge of computers, servers, and operating systems.
• Working knowledge of Microsoft O365, and Windows Active Directory.
• Highly self-motivated, possessing exceptional interpersonal skills.
• Familiarity with the fundamental principles, and service desk operations is a plus.

Already have an account? Log in here