Taurean Consulting has a job for you


Job Details

Information Technology

IT Support Services - Manager, Operations  ,   Posted: 11/12/2021
Job Description

Job ID#:


Job Category:

Information Technology

Position Type:

Direct Employee

  • Maintain system availability service level agreements by managing incidents and focusing on restoration, root cause analysis, and reporting.
  • Produce documentation, technical diagrams and related documentation.
  • Execute standard operating procedures to monitor or manage systems and data processing.
  • Share findings with conclusions and recommendations for senior management.
  • Leads and/or provides support for departmental projects, ensuring timely completion.

Job Requirements


  • Bachelor's degree in computer science, management information systems, or related technical field, or equivalent job experience.
  • 6 years of progressively responsible technical experience.
  • Experience in a role focused on monitoring and responding to system events and scheduled processes.
  • Communication, problem-solving, organizational, project management, and analysis skills.
  • Must have the ability to convey complex technical information concisely and professionally to both technical and non-technical audiences.


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