Taurean Consulting has a job for you

 

Job Details


Information Technology


Help Desk Analyst I  Las Vegas, NV  Posted: 11/13/2021
Job Description

Job ID#:

8754

Job Category:

Information Technology

Position Type:

Direct Employee

Shift:

1


Looking for IT professional who will assist end-users with training and technical support with computers, networks, and related hardware and software.
 
Tasks will or may include: 
 
  • Troubleshooting and resolution.
  • User account administration.
  • Documentation of policies and procedures. 
  • Will assist end-users via telephone and email.
  • Record conversation and support notes.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Assistance of logging, reporting, and monitoring work stations.
  • Provide guidance to junior team members.
 
Requirements:
  • Associates degree or 1+ years experience.
  • Computer hardware, operating systems, networking, etc.
  • Able to present ideas technically and non technically. 
  • Strong customer service skills. 
  • Prioritize effectively in a high-pressured environment.
  • Strong oral and written communication skills.
Please contact Taurean Consulting for more details at 702-529-0378 or itjobs@taureanconsulting.net.

 
Job Requirements



 

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