We are experiencing tremendous growth in our grinding business and have four expansion positions available to support our installed machines at our largest US customer facility. We will be staffing field service engineers in support of our customer around the clock with one of the following 12 hour shifts:
7 am - 7 pm (4 work days, 3 off, 3 work days, 4 off)
7 pm - 7 am (4 work nights, 3 off, 3 work nights, 4 off)
The Service Engineer position provides support and repair services to customers on-site at their facilities in the North American market. Support would include trouble-shooting technical problems on machines & equipment, answers questions and addressing customer complaints with the goal of ensuring a positive customer experience. The requirements for this position that is in our Service Department are as follows:
SPECIFIC TECHNICAL KNOWLEDGE:
Knowledge of machine design and operation, mechanical/electrical repair practices, as well as grinding processes, materials, grinding wheels, dressing tools & tooling preferred.
Troubleshooting and problem-solving skills on machine and machine controls, CNC as well as PLC. Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
Familiarity with operating and setting up CNC equipment.
AAS in Electronic Technology, Machine Tool Technology or degree/certification in related field preferred.
2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered.
LOCATION: Ideal base location is between Springfield, OH and Eaton, OH. It is also acceptable to live within one hour of Springfield, OH. Relocation assistance is available. There may be times when you are expected to travel outside of this region.
Company supplies computer. Good financial credit required.